What this FAQ covers and how to use it
This FAQ is organised around the real questions we hear from people in Bangladesh who are setting up, depositing or trying to reach support. Each answer is written the way we'd explain it on a call — no jargon, no runaround. If your question is about depositing through Nagad or Rocket, you'll find the exact steps laid out here. If it's about
logging in from a different phone or browser, that's covered too. For anything more specific — like a payment that's showing a delay or an account detail that needs updating — our live chat and email support channels are the fastest path. Availability of the platform depends on your local law and eligible regions in Bangladesh, so check that first if you're
unsure. We update this page when the process changes, so what you're reading reflects how things work right now.
- bKash
- Nagad
- Rocket